Certificate IV Training and Assessment

RTO: TIME Education and Training

Employer: Datacom Connect

Sarah was employed as a customer service representative at Datacom Connect, Modbury in 2018. Having recently completed her traineeship, studying Certificate IV in Training and Assessment, Sarah has been promoted into a permanent full-time role as a Training Facilitator in Datacom’s Learning and Development team. After previously completing study in community and social services, Sarah wanted to find a work environment where she would be able to provide genuine care and support to callers, some of whom may be vulnerable or have complex needs requiring detailed solutions.